Seats are more spacious than other airlines that have you packed like sardines.
Seats are more spacious than other airlines that have you packed like sardines.
Barbara at JFK terminal for Alaska was very helpful in retrieving our boarding passes for our connecting and quite pleasant!! Thanks
The TSA line took over an hour and half to get through due to being understaffed and only having one scanner open. I got to my gate with five minutes to spare only to find out my flight left 8 minutes early. I needed help rebooking and had to pay to get a new ticket and was grounded for 24 hours. Not the greatest experience to start things off and had to completely rework my trip to accommodate the situation.
Being seated next to the engine was awful! I was nauseous the entire trip from pre-take-off, flying to landing. The engine vibration was very strong!
Everything was great but there were no entertainment options available.
The crew was the best I’ve had the experience of flying with. A misbehaving child was making things difficult for me with bopping my tray table, taking my snack, and continually tapping or bumping me. The crew quietly and respectfully moved me to another seat, and thanked me for my patience. They couldn’t have been more kind. Their professionalism really stood out to me and I am more than happy to leave a great review for them!
It was okay. Gate crew could be better organized. Wheelchair service for my mother was late as we deplaned. Flight crew was alright. I’ve seen better and worse.
I would have appreciated notification that our flight was moved to another gate LAST MINUTE so that we would not have missed it. We got no such notice and had to spend another night to catch an available flight in the morning, which was huge inconvenience. We will never fly Alaska again.
Great! Wish we had more Alaska flight options in MSP
The queue before check-in was long and slow moving due to too few desks being open. THEN, WHEN WE FINALLY REACHED THE CHECK-IN DESK WE WERE CHARGED US$70 FOR 2 BAGS. What rubbed salt into the wound was the incredible number of large bags in people’s “carry on”.